TENNESSEE (UPDATE) STOLEN COMPUTER HARD DRIVES Stolen Hardware Update: BlueCross Says Unlikely That Personel Information Has Been Compromised | WDEF News 12 | News, Weather and Sports for Chattanooga and the Tennessee Valley:


Stolen Hardware Update: BlueCross Says Unlikely That Personel Information Has Been Compromised


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Tuesday evening, officials at BlueCross BlueShield said it is unlikely that the personal information of clients has been compromised in the stolen hard drive case.

They now believe the drives just held training material.

The initial fear was that someone stole the drives to gain access to private records for purposes of identity theft.

Of course, Chattanooga police continue to investigate.

Here is tonight's release from BlueCross BlueShield:

Over the weekend, unauthorized persons entered a data closet in a remote location that BlueCross BlueShield of Tennessee still leases for training purposes (Eastgate Town Center). They removed some computer equipment, including small hard drives containing encoded data.

BlueCross continues to work with local and federal authorities. Based on what we know so far in this investigation, the stolen computer equipment contained voice recordings of eligibility and coordination-of-benefit calls used for training purposes. The retrieval of member data from these drives would require highly-specialized expertise and software; therefore, at the present time, we have no reason to believe that member data has been accessed.

BlueCross takes the security of our members’ health information seriously. If we discover that any members’ personal information has been compromised, we will reach out directly to notify those members as soon as possible. We have a team working feverously to determine what personal information, if any, has been accessed.

As details become available, BlueCross will post that information on its Web site, bcbst.com.